Refund & Cancellation Policy

1. Introduction

At Slayly, operated by Fundaking Media OPC pvt Ltd, we strive to ensure our customers are satisfied with our AI-powered SEO and content tools. This policy outlines the terms and conditions for cancellations and refunds.

2. Cancellation Policy

You can cancel your subscription at any time through your dashboard settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing cycle.
• No further charges will be made to your payment method.
• You will lose access to premium features at the end of the billing period.

3. Refund Eligibility

We offer refunds under the following specific circumstances:

• Technical Failure: If you are unable to use the service due to a technical fault on our end that we cannot resolve within 72 hours.
• Double Payment: In case of accidental duplicate charges for the same billing period.
• Unsatisfied First Month: If you are a first-time user and are unsatisfied with the service, you may request a refund within 48 hours of your first payment, provided you have not utilized more than 5% of your allocated credits.

4. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

• You have utilized a significant portion (more than 5%) of your monthly credits.
• You forgot to cancel your subscription before the renewal date.
• Your account has been suspended for violating our Terms of Service.

5. Refund Process

To request a refund, please email us at support@slayly.io with your account details and the reason for the request.

• Once approved, the refund will be processed back to the original payment method within 5-7 business days.
• Please note that some banks may take longer to reflect the amount in your statement.

6. Contact Information

If you have any questions regarding our Refund & Cancellation policy, please contact us at:

Fundaking Media OPC pvt Ltd
Email: support@slayly.io
Website: https://slayly.io